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Shipping & Delivery

Shipping & Delivery Policy

Created: 25 Sep 2025

At ZAKH, we know how exciting it is to receive your order fast. That’s why we partner with trusted courier services across India to offer swift, secure delivery. Here’s everything you need to know about shipping, delivery, and processing times.

Shipping & Delivery Timelines

A. Standard Shipping

Orders are typically processed within 1–2 business days of confirmation. Once shipped, estimated delivery times are:

  • Metro & Major Cities: 2–3 days
  • Smaller Cities: 3–4 days
  • Towns & Villages: 4–5 days
  • Eastern States: 6–7 days

Note: During peak seasons, public holidays, or festivals, deliveries may take 1–2 extra days due to increased demand.

B. Unexpected Delays

In rare cases of extreme weather, strikes, natural calamities, or government-imposed shutdowns, deliveries could be delayed up to 15–20 days. If affected, we’ll keep you updated and work to deliver your order as soon as possible.

Shipping Charges

Domestic (India) – Free Shipping

Currently, we offer free forward shipping within India. If this policy changes, advance notice will be provided.

International Shipping – Currently Unavailable

We do not currently ship outside India. If international shipping is introduced, this section will be updated with all applicable costs and customs information.

Failed Delivery Attempts

Sometimes, deliveries may fail due to:

  • Incorrect or incomplete address.
  • Recipient unavailable or incorrect contact number.
  • Restricted delivery area.
  • COD payment not made upon delivery.
  • Recipient has moved from the provided address.

If delivery fails after 3 attempts, the order will be cancelled and returned to us. You can easily track your order status through the “My Account → Track Your Order” section.

Need Help?

For any shipping-related support, feel free to reach out to us:

Email: contact@zakh.in
Call / WhatsApp: +91 9910336595

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